FREQUENTLY ASKED QUESTIONS |
Q. What membership services do you currently offer?
A. Our membership services are listed on this page >>>
Note: If a service is currently full, you can register to receive an email alert when spaces are next available.
Q. What is the Scoop6 Squad?
We also manage a weekly Scoop6 betting syndicate, called the Scoop6 Squad.
This service operates differently to our selection-based services and you can CLICK HERE To Learn More.
Q. Once I've joined one of your services, where can I access my selections and other resources?
A. For our selection-based services, your resources are available from the members area of our website - CLICK HERE To Login.
The members area can be accessed from any desktop computer, laptop, tablet or smartphone.
Q. I am having trouble accessing the members area. What should I do?
A. You can reset your password here.
This also applies if you are missing your login details. You will be emailed your username and a link to reset your password.
Q. Will I be emailed each days selections?
A. Due to the unreliability of emails these days, we do not send selections via email. Instead, we post our selections to a secure area of our website which can be accessed from anywhere with an internet connection.
We also send an "alert" email to you each morning (Tuesday - Saturday) when the selections have been posted, to help ensure you don't miss anything.
Q. What days and times are your selections posted?
A. We currently post selections 5 days per week, Tuesday - Saturday, and they are available in the members area from approximately 10am (UK time).
Q. How easy are your services to use?
A. In terms of time taken to place and record your bets, 5 - 10 minutes each day you choose to bet is sufficient. Our services run Tuesday - Saturday, with a designated "weekend" on Sunday and Monday. Although placing each days bets as advised will produce the greatest profit levels, our services provide good long-term results even when used as little as 2 - 3 days per week.
Seeing as the time-commitment in small, and the selections can be accessed from anywhere with an internet connection, our services are easy to use.
Q. What is the minimum recommended bankroll?
A. The minimum recommended bankroll is £200.
Further bankroll & staking advice, including methods to accelerate the growth of your bankroll, are provided in the members area.
Q. How often do you update your results?
A. The results history for each service is updated once per month, and we provide an in-depth performance review at the end of each year within the members area.
Q. I didn't make a profit during my trial membership. What should I do?
The main purpose of your trial membership is to see if you find it easy enough to place each days bets. We do not recommend using your trial to judge how profitable a service is; we measure performance over seasons and years, not days and weeks.
We therefore recommend making a commitment to using the service for at least 12 months, before drawing your conclusions regarding performance.
Q. How does your "profit guarantee" work?
If the service you joined doesn't produce a profit within your first membership period (this is usually 1 year, or 90 days for certain services), you can claim a second period for free by sending us a request via email.
In order for us to pause your subscription for the free period, please send in your request at least 48 hours before your renewal date. Please note, profit/loss figures are based on the official results record to ensure accuracy.
Q. I joined your "BetBold" service and want to know how your "We've Got You Covered" feature works?
For the “we’ve got you covered” feature, we place each days Bold Bet with a total stake of £31. Should all 5 of our selections win, we will distribute our winnings to BetBold members.
If and when this happens, we will be in touch with members to confirm our total payout, and the payout per member according to how many members are currently subscribed to the service. As soon as we receive the funds from our bookmaker, we will start the payout process. We can currently send payouts via Paypal or bank transfer.
Q. Can I change the credit / debit card details for my subscription?
No problem - simply visit this page and follow the instructions.
If you paid via Paypal, you will need to update your payment details via your Paypal account.
Q. How do I cancel my subscription?
Cancelling your subscription will immediately revoke your access to our selections, the members area, and all additional benefits including our monthly cash prize draws and profit guarantees.
With this in mind, please wait until you no longer want any of the above before cancelling.
You can cancel your subscription by following the instructions on this page.
If you subscribed via Paypal, the easiest method is to cancel your subscription via your Paypal account.
Q. What is your refund policy?
Our services typically come with a free trial period, and members are free to cancel their subscription at anytime during the trial without being charged.
However, since we offer non-tangible irrevocable goods we do not issue refunds once subscription payments have commenced, unless otherwise stated for a specific service. As a customer, you are responsible for understanding this when purchasing any service from our website.
Further information on our fees, refund policy, and performance guarantees are available in our terms and conditions.